Privacy policy

Velocity Ballerz ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit www.velocityballerz.com or make a purchase.

Information We Collect

  • Contact details (name, email, phone number, delivery and billing address)
  • Order and payment information (processed securely via our payment providers)
  • Information you provide when contacting us or signing up to our newsletter
  • Technical data such as IP address, browser type and cookies

How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your order
  • To send marketing emails (only if you've opted in — you can unsubscribe anytime)
  • To improve our website, products and customer service
  • To prevent fraud and meet legal obligations

Children's Privacy Our products are designed for young footballers, but our website and purchasing are intended to be used by parents, guardians or adults. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a child has provided us with personal data, please contact us and we will remove it.

Sharing Your Information We never sell your data. We only share information with trusted third parties who help us run our business — such as payment processors, delivery couriers and email platforms — and only as necessary to fulfil your order.

Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.

Your Rights (UK GDPR) You have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent for marketing at any time. To exercise these rights, email us at mickyo@live.co.uk.

Data Security We take appropriate measures to keep your information secure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us For any privacy questions, contact us at mickyo@live.co.uk.